Small Biz Starter Pack: Terms & Conditions
What’s included
For $279 (inc GST), you’ll receive five AS Colour Staple tees, one Stencil hoodie and one Frame cap, printed with one business logo across the pack.
Each tee and hoodie includes a pocket-position front print and a large back print. The cap includes one print. Print sizing and placement will be shown on your proof for approval. Sleeve prints are available for $5 per sleeve.
Your pack is supplied in one garment colour of your choice, from the available range. Tee, hoodie and cap sizes can be mixed. Garments, sizes and colours are subject to supplier availability, and we’ll contact you about any availability issues before ordering stock. Alternative garment styles, hi-vis, additional prints and personalisation are quoted separately.
Printing and colour
We print using DTF (direct-to-film) transfers, so full-colour logos are included with no limit on the number of colours. Our printer uses an RGB colour configuration, so printed colours may vary slightly from what you see on screen. Garment dye lots can also differ slightly between batches.
Artwork
The pack includes print setup using your supplied, print-ready logo. Logo design, recreation or artwork requiring preparation is charged at $60 per hour, and we’ll confirm any additional artwork costs with you before proceeding.
By submitting your artwork, you confirm that you own it or have permission to use it, and that it doesn’t infringe anyone else’s intellectual property or other rights. You’re responsible for any claims arising from artwork you supply. We may decline to print artwork we reasonably believe is unlawful, infringing or offensive.
Invoice, payment and proof
We’ll email your invoice within one business day of receiving your order. Once your invoice is paid in full, we’ll email your artwork proof within 2 business days.
One proof revision is included. Additional revisions are $20 each, charged separately.
Please carefully check your proof and order details, including your logo, spelling, garment sizes, colours and print placement. Your approval confirms these details are correct. If we reproduce an error accurately from your approved proof, correcting it may involve additional charges. This does not limit your rights under the Australian Consumer Law.
Turnaround
Please allow approximately 10 business days from payment, provided your proof is approved promptly. Delays in approving your proof will extend this timeframe. Orders are often ready sooner, but earlier completion isn’t guaranteed. If you need your order by a particular date, please check with us before ordering. We’ll let you know if an availability issue affects the estimated timeframe.
Pickup and delivery
The $279 pack price excludes delivery. Pickup is available from our South Windsor shop (address and trading hours are in the footer of this page). If you require postage, please let us know when ordering so we can calculate the cost and include it on your invoice before payment. Delivery time is additional to production time.
Changes and cancellations
We order your stock once your invoice is paid and your proof is approved. Until then, you can request changes to garment sizes, colours or artwork, or cancel your order for a full refund. Once stock has been ordered, we can’t accept customer-requested changes or change-of-mind cancellations.
Returns and faulty goods
As these garments are personalised for your business, we don’t accept returns or exchanges for change of mind, including incorrectly selected sizes or colours.
Our goods come with guarantees that can’t be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). If something is faulty or we’ve made an error, please contact us as soon as possible, ideally within 7 days of receiving your order, so we can resolve it quickly. We’ll provide a repair, replacement or refund as required under the Australian Consumer Law. Nothing in these terms excludes or limits your rights under that law.